Menu
Cart 0

FAQ

Are there any minimum order?
No, we have NO MINIMUM ORDER policy, we value each of your order despite of its amount.


Where are the delivery area?
Currently we deliver to most of Jakarta areas, with 5 delivery schedules a week (Monday - Friday).

What if my area isn't included in Sakanaya's DELIVERY TIME & AREA schedule?
We can arrange it for you, with adjustable fair. Please send us email to info@sakanayajakarta.com or call us at +62 812 8140 6658


Can you deliver outside the delivery area?
Probably can, please contact us.

Is the amount stated during checkout is the final amount that I should transfer?
In most cases yes it is, but please note that for chilled products such as Fresh Tuna products the weight between one item and another may vary quite significantly. We will update you the final amount after we processed your order.

What is the payment method?
We receive Cash on Delivery (COD) and Bank Deposit / Transfer through Bank MANDIRI at:

Bank: Mandiri

Account Number: 126-00-0665826-3

Account Holder: ACHMAD MUSTAFA HAMID

If you want to self-pick-up at our place then you can pay in cash.

Where is your place for self-pick-up?
It's in Senopati, Kebayoran Baru, Jakarta Selatan. Contact us for exact address.